1. INFORMATION VULCAN FEG COLLECTS FROM YOU
You can visit Vulcan FEG’s Web Site to read product and company information without telling us who you are and without revealing any personally identifiable information. There are instances, however, where Vulcan FEG requests personally identifiable information to provide you a service, such as e-business or correspondence, or to respond to a request for information. Described below are the ways in which Vulcan FEG actively and passively collects information during a Web Site visit. This information is collected and stored in a manner appropriate to the nature of the data by ITW, Vulcan FEG, Vulcan FEG’s affiliates and its third party service providers (i.e., a Vulcan FEG dealer) and is used to fulfill your requests, as further described below.
Active Information Collection
Like many other web sites, we actively collect information from our visitors both by asking specific questions on this Web Site and by permitting you to communicate directly with us via online forms and e-mail. Some of the information that you submit may be personally identifiable (that is, information that can be uniquely identified with you, such as your name, business name, address, phone number, fax number, e-mail address, etc.). Also, if you place an order, you may be required to provide financial information.
If you register with this Web Site in order to gain access to certain site features, during the registration process we may ask for your first and last name, job title, e-mail address, telephone number, company name and postal address, all of which are generally required in order to complete the registration. We also may ask you for other optional information, such as your experience with Vulcan FEG products. Registered users who provide this information and register can benefit from access to additional information about Vulcan FEG products and other features that Vulcan FEG may offer from time to time.
Passive Information Collection
We passively collect information to generate statistics and measure site activity in order to understand what areas of this Web Site are most popular, which areas may require improvement and what technologies are being used by our visitors. This information helps us to update and improve this Web Site and enhance the usefulness of customer visits. We also use this information for security purposes, to detect and to block security breaches and to provide you with a safe online environment.
2. HOW VULCAN FEG USES YOUR INFORMATION
Vulcan FEG may send you information about its products and services and may contact you about new features or products in which it believes you may be interested. Vulcan FEG also may use your contact information for marketing and other purposes. In addition, we may provide aggregate statistics about our customers, sales, online traffic patterns and related information to reputable third parties, but these statistics will not include any personally identifying information. Vulcan FEG also will disclose any information that it is required to disclose by law or by an appropriate government authority.
From time to time, Vulcan FEG conducts on-line surveys. We use contact data from our surveys to send users information about our company, provide Web Site survey results when available, and for marketing and other purposes.
Although Vulcan FEG does not currently rent, sell, or otherwise share your information with third parties for purposes unrelated to this Web Site, it may do so in the future. If you do not want your information to be shared, you should contact us.
3. CHOICES YOU HAVE ABOUT HOW VULCAN FEG USES YOUR INFORMATION
We strive to provide you with choices regarding the personal information you provide to us.
You may contact us to request access to, correct or delete any personal information that you have provided to us. To protect your privacy, we will only respond to e-mail messages sent from the e-mail account you specified when you gave us your contact information. Should you elect to have your information deleted, we will also delete your user account.
You also may opt out of having your e-mail address used for promotional purposes by Vulcan FEG. This opt out does not apply to information provided to Vulcan FEG as a result of a product purchase, warranty registration, product service experience or other transactions. If you no longer wish to receive information or promotional materials from us by e-mail you may opt out of receiving these communications.
4. HOW VULCAN FEG PROTECTS YOUR INFORMATION
When you submit a new password to us, we offer the use of a secure server. The secure server encrypts all sensitive information you input before it is sent to us. Furthermore, every reasonable effort is made to protect customer data from unauthorized access. We use both technical and procedural methods to maintain the integrity and security of our databases, including but not limited to SSL encryption for data transfer, firewalls, restricted access to data, employee training, and other methods.
This Web Site contains links to other web sites operated by third parties that may be of interest to you. We cannot control these third party sites, which may collect personal information from you. When you follow a link and leave this Web Site, you do so at your own risk.
5. WHAT VULCAN FEG DOES ABOUT CHILDREN VISITING THIS WEB SITE
This Web Site is not intended for children under the age of 13. We will not knowingly collect information from Web Site visitors in this age group. We encourage parents to talk to their children about their use of the Internet and the information they disclose online.
6. HOW YOU CAN CONTACT VULCAN FEG